Privacy Policy

Last Updated: May 1, 2026

Website / Platform Name: TapDeer.me

TapDeer Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when users access or use our platform, website, applications, software, tools, AI chatbot services, and related services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

• visitors to the Platform;
• registered members who create AI chatbot webpages (“Members”);
• individuals interacting with AI chatbots created by Members (“End Users”);
• business partners and service providers where applicable.

This Policy does not apply to:

• third-party websites;
• third-party AI providers;
• external platforms linked through the Platform;
• third-party services integrated by Members.

Third-party services may have their own privacy policies and terms.

2. Information We Collect

2.1 Information Provided Directly by Members

Members may voluntarily provide information including:

• names;
• usernames;
• business information;
• email addresses;
• profile information;
• chatbot configuration data;
• prompts and instructions;
• uploaded documents and files;
• text, images, audio, or media;
• customer support communications;
• payment and billing information through third-party payment processors.

2.2 Information Provided by End Users

When End Users interact with Member-created AI chatbots, we may collect:

• chatbot conversation content;
• messages and prompts;
• usage activity;
• technical device information;
• IP addresses;
• browser and operating system information;
• timestamps and interaction logs.

2.3 Automatically Collected Information

We may automatically collect technical and analytical information including:

• device identifiers;
• browser type;
• referral URLs;
• cookies and tracking technologies;
• session information;
• usage analytics;
• performance and diagnostic data.

2.4 Sensitive Information

Users should not upload or disclose sensitive personal information unless strictly necessary.

Sensitive information may include:

• health information;
• financial account information;
• government identification numbers;
• biometric information;
• passwords;
• confidential third-party information.

The Platform is not intended for storage of highly sensitive regulated information unless expressly agreed in writing.

3. How We Use Information

We may use collected information for purposes including:

• providing and operating the Platform;
• creating and hosting AI chatbot services;
• AI processing and generation;
• improving platform functionality;
• customer support;
• security monitoring;
• fraud prevention;
• analytics and performance measurement;
• troubleshooting;
• communications;
• billing and payment processing;
• enforcing our Terms of Service;
• complying with legal obligations.

We may also use aggregated or de-identified information for research, analytics, and business improvement purposes.

4. AI Processing and Automated Systems

The Platform uses artificial intelligence and automated processing technologies.

Information submitted by Members or End Users may be:

• processed by AI systems;
• analyzed algorithmically;
• converted into embeddings, indexes, vectors, or machine-readable formats;
• temporarily stored for chatbot generation;
• processed by third-party AI providers.

AI-generated outputs may be inaccurate, incomplete, or inappropriate.

Users should avoid submitting confidential or highly sensitive information to AI chatbots unless they fully understand and accept associated risks.

5. Legal Basis and Consent

Where required by applicable law, we rely on one or more lawful bases for processing information, including:

• user consent;
• performance of contractual obligations;
• legitimate business interests;
• legal compliance obligations;
• protection against fraud, abuse, or security threats.

By voluntarily submitting information to the Platform, users consent to the collection, use, disclosure, and processing described in this Privacy Policy.

Users are responsible for obtaining any necessary consents from third parties whose information they upload or process through the Platform.

6. Sharing and Disclosure of Information

We may disclose information:

• to cloud hosting providers;
• to AI model providers;
• to analytics providers;
• to payment processors;
• to customer support vendors;
• to infrastructure and security providers;
• to affiliates and contractors;
• where required by law;
• in connection with legal claims or investigations;
• to protect rights, safety, or security;
• during mergers, acquisitions, restructurings, or asset sales.

We do not sell personal information in exchange for monetary compensation.

However, certain analytics or advertising activities may constitute data sharing under some jurisdictions.

7. International Data Transfers

Information may be stored or processed outside Canada, including in jurisdictions where privacy laws may differ from those in Canada.

By using the Platform, users acknowledge and consent to cross-border transfers of information where necessary for Platform operations.

Foreign governments, courts, law enforcement agencies, or regulators may access information pursuant to applicable laws in those jurisdictions.

8. Data Retention

We retain information for as long as reasonably necessary to:

• provide services;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• maintain security;
• support legitimate business operations.

We may delete, anonymize, or aggregate information at our discretion subject to legal obligations.

Users are responsible for maintaining their own backups of important information.

9. Security Measures

We implement commercially reasonable administrative, technical, and organizational safeguards intended to protect information.

However, no method of transmission, storage, or electronic processing can be guaranteed completely secure.

We do not guarantee:

• absolute security;
• uninterrupted protection;
• prevention of all breaches or cyberattacks.

Users acknowledge and accept inherent internet and technology security risks.

10. Cookies and Tracking Technologies

The Platform may use:

• cookies;
• web beacons;
• analytics tools;
• session tracking technologies;
• advertising technologies.

These technologies help:

• authenticate users;
• improve functionality;
• analyze traffic;
• personalize experiences;
• maintain security.

Users may adjust browser settings to refuse cookies, although certain features may not function properly.

If required by applicable law, additional cookie consent mechanisms may be implemented.

11. User Rights

Depending on applicable law and jurisdiction, users may have rights including:

• access to personal information;
• correction of inaccurate information;
• withdrawal of consent;
• deletion requests;
• objection to certain processing;
• portability requests;
• complaint rights with regulators.

These rights may be limited by legal, contractual, technical, or security obligations.

To exercise rights, contact us using the information below.

We may request identity verification before processing requests.

12. Children and Minors

The Platform is not intended for children under the age of majority or other applicable minimum age without parental or legal guardian authorization.

Users must not knowingly submit children's personal information without lawful authorization.

If we become aware of unauthorized collection of children's information, we may delete such information.

13. Member Responsibilities

Members using the Platform to create AI chatbot experiences are solely responsible for:

• complying with privacy laws;
• providing required privacy notices;
• obtaining valid user consent;
• handling personal information lawfully;
• ensuring lawful chatbot interactions;
• responding to End User privacy requests where applicable.

The Company acts primarily as a platform and infrastructure provider.

Members remain responsible for their own data collection and chatbot operations.

14. Third-Party Services

The Platform may integrate with or rely upon third-party services and technologies.

We are not responsible for:

• third-party privacy practices;
• external websites;
• third-party AI systems;
• third-party security practices;
• third-party terms or policies.

Users should review applicable third-party policies independently.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

15. Limitation of Liability

To the fullest extent permitted by law, the Company disclaims liability arising from:

• unauthorized access;
• cyberattacks;
• data breaches;
• interception of communications;
• loss of data;
• AI-generated content;
• third-party misconduct;
• service interruptions;
• security failures beyond reasonable control.

Nothing in this Privacy Policy limits rights that cannot lawfully be excluded under applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions become effective upon posting unless otherwise stated.

Continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.

17. Contact Information